Think Imaging Solutions is a Certified Sharp Agent, which means that every solution we supply is backed by Sharp Canada’s national service and support system.

Through Sharp’s alliance of dealers across Canada, you can rest assured you will receive exceptional level of service and support, no matter where you are located in the country. 

Print Management Services

Sharp’s print management services take solutions a step further. We’ll handle everything for your imaging fleet, from supplies and maintenance to troubleshooting and upgrading. And we will put you in control of expenses by providing one simple, monthly invoice showing all output costs. 

Automatic Alerts

Our Remote Email Diagnostics (RED) makes service more intuitive than ever. When RED is activated on networked devices, it automatically broadcasts email alerts when equipment is out of paper, requires toner, or needs routine maintenance or servicing. A Sharp-certified Technician may appear on-site before you even realize there’s an issue

JobTrak™ Service Management System

24/7 Accountability

Sharp’s web-based JobTrak™ Service Management System gives you access to service and equipment information 24 hours a day, 7 days a week. With JobTrak™, you can assess and manage everything, from equipment performance to service requests, right from your own desktop.

From a customized JobTrak™ homepage you can immediately

  • Assess performance reports on all Sharp office equipment
  • Order replacement supplies
  • View and submit meter readings
  • Place and check the status of service requests
  • Monitor response time on service requests

24/7 Personalized Support and Training Site

We’re passionate about helping you get the most from your Sharp products, so we’re thrilled to offer the first completely customized online support and training website in Canada.

Through your own unique MySharp URL, you can access step-by-step how-to guides for your specific Sharp products. Need to know how to print double-sided? Route faxes to email? Change toners? It’s all there, 24 hours a day, on your personalized MySharp website.

To find out how to access your MySharp site, call us at (902) 423-5767