Think Imaging Solutions is a Certified Sharp Agent, which means that every solution we supply is backed by Sharp Canada’s national service and support system.

Through Sharp’s alliance of dealers across Canada, you can rest assured you will receive exceptional level of service and support, no matter where you are located in the country. 

Sharp Service Commitment

Sharp adheres to the highest standards in all aspects of maintaining and servicing our equipment. We use only genuine Sharp parts and supplies to ensure that your equipment performs at its best.

But we know that service really comes down to people. That’s why Sharp-certified technicians receive continuous training in Sharp hardware, operating systems, and customer relations. They’re not only experts in installing, diagnosing, and maintaining Sharp equipment, but they also answer any questions you have about our products in general. 

Performance Commitment

We are committed to meeting or exceeding the following performance levels.
If you have a deadline, we will prioritize your service request to help you meet it.

Response time: 4 hours onsite

Acknowledgement of service request: 60 minutes

First call resolution rate: over 60%

Product Guarantee

Sharp proudly backs all of our products. When equipment does not perform to factory specifications, and the cause is not related to the equipment’s environment, Sharp will repair it within five (5) working days or replace it with a similar model. For complete details, please speak to your Sharp representative. 

Service Guarantee

We stand by our Sharp Certitied Technicians and our record of service. If we do not meet the levels of service in our agreement, we will absorb all labour costs until we do.