11 Morris Drive, Suite 117 Halifax, NS B3B 1M2
Have your customer ID ready when calling Sharp service and supplies: 1 866 437 4277
Think Imaging Solutions is a Certified Sharp Agency, which means that every solution we supply is backed by Sharp Canada’s national service and support system.
Through Sharp’s alliance across Canada, you can rest assured you will receive exceptional level of service and support, no matter where you are located in the country.
Print Management Services
Sharp’s print management services take solutions a step further. We’ll handle everything for your imaging fleet, from supplies and maintenance to troubleshooting and upgrading. And we will put you in control of expenses by providing simple, monthly invoices showing all output costs.
Our Remote Email Diagnostics (RED) makes service more intuitive than ever. When RED is activated on networked devices, it automatically broadcasts email alerts when equipment is out of paper, requires toner, or needs routine maintenance or servicing. A Sharp-certified Technician may appear on-site before you even realize there’s an issue
Sharp Print Fleet Management System
Sharp’s web-based Print Fleet Service Management System gives you access to service and equipment information 24 hours a day, 7 days a week. With Print Fleet, you can assess and manage everything, from equipment performance to service requests, right from your own desktop.
From a customized Print Fleet homepage you can immediately
- Assess performance reports on all Sharp office equipment
- Order replacement supplies
- View and submit meter readings
- Place and check the status of service requests
- Monitor response time on service requests
24/7 Personalized Support and Training Site
We’re passionate about helping you get the most from your Sharp products, so we’re thrilled to offer the first completely customized online support and training website in Canada.
Through your own unique MySharp URL, you can access step-by-step how-to guides for your specific Sharp products. Need to know how to print double-sided? Route faxes to email? Change toners? It’s all there, 24 hours a day, on your personalized MySharp website.
To find out how to access your MySharp site, call us at (902) 423-5767